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FAQs
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I have not worked out in a while. How fit do I have to be?We work with students of all ages, sizes and fitness levels. A student's willingness to learn and patience to build endurance, strength and flexibility are more important than one's fitness level.
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What is the minimum age requirement?It depends on the child's ability to stay focused and follow instructions for at least 20 minutes at a time. We have accepted children as young as 3 years old. We invite you to register for a FREE WEEK so we can assess whether your child is ready.
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How much is the registration fee?$0. We do not charge a registration fee. However, we do ask Taekwondo students to train in a dobok (uniform). We sell doboks with our logo, personalized with the student's last name for $50. These can be fitted and purchased on the student's first day of training.
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What is your Refund/Cancellation Policy?Payments are non-refundable. If you need to cancel your enrollment for any reason, please login to your account and follow the prompts to cancel your plan.
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What are your website's Terms & Conditions?This website is owned and operated by USMA North Avenue LLC, dba Salisipan Martial Arts Academy. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors information about our class offerings, class schedules, contact information and pricing plans. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms. In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you. The prices we charge for using our services are listed on the website. We reserve the right to correct pricing errors that may inadvertently occur. You will be automatically charged in accordance with the payment frequency for your selected pricing plan and your selected payment method. Refund/Cancellation Policy. Payments are non-refundable. Memberships can be cancelled at any time and for any reason by logging into your account and selecting the prompts to cancel your membership. We may, without prior notice, change the services, stop providing the services or any features of the services we offer, or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason. The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of USMA North Avenue LLC. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof. We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment or upon cancelling your subscription through your online account. Indemnification. You agree to indemnify and hold USMA North Avenue LLC harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website. Limitation of Liability. To the maximum extent permitted by applicable law, in no event shall USMA North Avenue LLC, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service. To the maximum extent permitted by applicable law, USMA North Avenue LLC assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein. We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service. You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time. These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Cook County, Illinois without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in the city of Chicago. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.
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What is your Privacy Policy?What type of information do you collect? We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. How do you collect information? When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. Why do you collect such personal information? We collect such Non-personal and Personal Information for the following purposes: To provide and operate the Services; To provide our Users with ongoing customer assistance and technical support; To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages; To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; To comply with any applicable laws and regulations. How do you store, use, share and disclose my personal information? Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. How do you communicate with me? We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail. How can I withdraw my consent? If you don’t want us to process your data anymore, please contact us at salisipanmartialarts@gmail.com or send us mail to: 7030 W North Ave, Suite 100, Chicago, IL 60707. Privacy Policy Updates We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. Questions and Contact Information If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at salisipanmartialarts@gmail.com or send us mail to: 7030 W North Ave, Suite 100, Chicago, IL 60707.
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